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Post by account_disabled on Feb 20, 2024 5:17:28 GMT
In this sense, it is expected that legal problems arising from unresolved complaints will be reduced. To this end, the State Consumer Secretariat ( ) will be responsible for monitoring the effectiveness. That is, problem resolution rates must be evaluated from the customer's perspective, looking at the number of complaints, etc. Therefore, including these metrics will be a huge differentiator for the public and another challenge for companies. New Rules Indicators What happens if the law is not followed. There are a number of penalties stipulated in the statute if companies do not comply with UK Mobile Number List the rules. From paying fines to temporarily suspending services provided. Additionally, the facility may be closed in whole or in part. So, be aware! The new rules will come into effect on January 1, 2020, the day after the decree is promulgated. How can it help your company? As we have seen, investing in technology solutions is an essential requirement for adapting to standards. After all, the priority is to meet consumer needs efficiently and safely. So, it’s time to learn about two solutions that can help your agency accomplish this mission! just looking! ?? The omni-channel era has begun. Omni-channel is no longer an option, but a necessity! If customers want dynamic service, your brand communications. After all, it’s quite tiring to ask the user to repeat the request every time, isn’t it? So, avoid complaints and serve your customers on their preferred channel and time. With it, you can centralize all your communication channels in one place and improve your service experience.
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